Privacy P
# PRIVACY POLICY
**Cozy Thai Bistro**
232 South Allen Street, State College, PA 16801
Website: www.cozythaibistro.com
Effective Date: October 2, 2026
### 1. Introduction
Cozy Thai Bistro ("Cozy Thai," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit our website, place orders, purchase gift cards, contact us, or apply for employment.
By using our services, you acknowledge that you have been provided access to this Privacy Policy.
### 2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
**Customer information**
- Name, email address, and telephone number.
- Information provided when making reservations or submitting inquiries.
- Order details, purchase history, and transaction information.
- Information voluntarily provided through customer communications.
**Website usage information**
- Internet Protocol (IP) address.
- Browser type and device information.
- Website interactions and navigation activity.
- Cookies and similar tracking technologies.
**Employment application information**
When you apply for employment, we may collect your name, contact information, employment history, availability, qualifications, and other information relevant to evaluating your application.
Additional information required for employment verification, payroll, or background checks may be collected separately during the appropriate stage of the hiring process.
### 3. How We Use Your Information
We may use personal information to:
- Process and fulfill food orders.
- Respond to reservations, questions, and customer service requests.
- Process payments and gift card transactions.
- Communicate about purchases or service-related matters.
- Evaluate employment applications.
- Improve website functionality and customer experience.
- Send promotional communications where permitted by applicable law.
- Detect and prevent fraud, unauthorized activity, and security incidents.
- Meet applicable legal and regulatory obligations.
We limit the use of personal information to legitimate business purposes and other purposes disclosed to you when the information is collected.
### 4. Third-Party Service Providers
We use third-party technology providers to support our business operations.
**Wix**
Our website is hosted through Wix. Wix may process website usage information, contact form submissions, and other information associated with website functionality.
Wix's privacy policy is available at https://www.wix.com/about/privacy.
**Toast**
We use Toast for restaurant ordering and certain related services. When you use Toast-powered services, information may be processed by Toast according to its applicable privacy practices.
We encourage customers to review the privacy notices presented by Toast when using its services.
**Google Analytics**
We use Google Analytics, a website analytics service provided by Google, to understand how visitors interact with our website and improve its functionality.
Google Analytics may process information such as device characteristics, website interactions, approximate location, and online identifiers, depending on the visitor's consent choices and applicable settings.
We configure Google Analytics through our website's cookie consent management system. Where consent is required, analytics tracking is activated only after the visitor provides the appropriate consent.
You can review Google's privacy practices at https://policies.google.com/privacy.
**Other service providers**
We may use additional providers for payment processing, website analytics, customer communications, fraud prevention, and business administration.
We share information with service providers as reasonably necessary to deliver their services, subject to applicable legal obligations.
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.
### 5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website performance, and support analytics or advertising where enabled.
Cookies may include:
- **Essential cookies:** Necessary for basic website operation and security.
- **Functional cookies:** Used to remember preferences and improve usability.
- **Analytics cookies:** Used to understand website traffic and performance.
- **Advertising cookies:** Used for advertising measurement or personalization, if such services are enabled.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
### 6. Marketing Communications
If you subscribe to promotional communications, we may use your contact information to send information about restaurant updates, special offers, events, and promotions.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications or by contacting us directly.
Unsubscribing from marketing does not prevent us from sending necessary communications related to your orders or other transactions.
### 7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.
Our website and certain business services are operated through third-party technology providers with their own security practices.
No electronic transmission or storage system can be guaranteed to be completely secure.
If a security incident occurs, we will evaluate and address applicable notification and other legal obligations.
### 8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with applicable legal obligations, resolve disputes, maintain appropriate business records, and protect our legitimate interests.
Retention periods may vary depending on the type of information and the applicable legal requirements.
When information is no longer needed, we will take reasonable steps to delete, de-identify, or otherwise securely dispose of it, subject to applicable retention requirements.
### 9. Your Privacy Choices
You may contact us to request information about personal information we maintain about you, request corrections, or request deletion.
We will review and respond to requests in accordance with applicable law.
Certain information may need to be retained for legal, tax, accounting, security, or other legitimate purposes.
To submit a privacy request, contact:
Subject: Privacy Request
For security purposes, we may need to verify your identity before processing certain requests.
### 10. Children's Privacy
Our website and online services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly solicit personal information directly from children under 13 through our website.
If you believe a child has submitted personal information to us, please contact us so we can review the situation and take appropriate action.
### 11. Third-Party Websites
Our website may contain links to third-party websites, including ordering platforms, social media services, and other external resources.
These services may have their own privacy policies and information-handling practices.
We encourage visitors to review the applicable policies before providing personal information.
### 12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable legal requirements.
When we make changes, we will update the effective date displayed on this page. Where required by law, we will provide additional notice.
### 13. Contact Information
If you have questions or concerns regarding this Privacy Policy or our handling of personal information, please contact:
**Cozy Thai Bistro**
232 South Allen Street
State College, PA 16801
Email: cozythai@gmail.com
Website: www.cozythaibistro.com
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**Last Updated: October 2, 2026**